Dr. Squatch Returns & Suds-isfaction Guarantee

We want you to feel like a champion in the shower, which is why we offer a 30-day Suds-isfaction Guarantee on all our natural products. If you aren't 100% happy with your scent or performance, we'll make it right with a replacement or a refund.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and shipping zip code to start the process within 30 days of purchase.

  • 2.
    Tell Us What Happened

    Select the items you'd like to return or exchange and provide a brief reason so we can improve your future grooming experience.

  • 3.
    Ship It Back

    Print your prepaid shipping label and drop your package off at any authorized carrier location; we cover the return shipping costs for domestic orders.

  • 4.
    Get Your Refund

    Once our warehouse receives and inspects your items, we will process your refund or ship out your new scents within 5-7 business days.