Dr. Squatch Returns & Suds-isfaction Guarantee
We want you to feel like a champion in the shower, which is why we offer a 30-day Suds-isfaction Guarantee on all our natural products. If you aren't 100% happy with your scent or performance, we'll make it right with a replacement or a refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and shipping zip code to start the process within 30 days of purchase.
- 2.Tell Us What Happened
Select the items you'd like to return or exchange and provide a brief reason so we can improve your future grooming experience.
- 3.Ship It Back
Print your prepaid shipping label and drop your package off at any authorized carrier location; we cover the return shipping costs for domestic orders.
- 4.Get Your Refund
Once our warehouse receives and inspects your items, we will process your refund or ship out your new scents within 5-7 business days.